Cosmetics Formulation Development


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Opened the envelope, the lid is broken and messed up.

Postby berumonto » Thu Dec 28, 2017 7:15 pm

Hello, we have received the item. When I unpack the foil bag, the stopper is broken and the mixture flows out and it's messy. How will the company be responsible? And like plastic, it's broken. Can't close the cork back. What should I do? And the remaining ingredients in the tube will be squeezed out. How should I use it for further storage? Thank you.
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Re: Opened the envelope, the lid is broken and messed up.

Postby berumonto » Thu Dec 28, 2017 7:23 pm

More. I guess that the broken because it's probably because it was squeezed into a too small parcel box. When unpacking the box, it looks like a foil envelope will be squeezed very tightly.
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Re: Opened the envelope, the lid is broken and messed up.

Postby staff » Mon Jan 01, 2018 11:09 pm

Hello. Order problem. and delivery in all respects Please contact customer relations care@myskinrecipes.com to claim the product. This webboard channel is for inquiries and advice about the formula, mixing only.
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