Activated Resorcinol and Natural Betaine Changed State Due to Moisture Absorption
ถามโดย: art57110
เมื่อ: July 11, 2016
ประเภทผลิตภัณฑ์:
เครื่องสำอาง
คำถาม
I have two ingredients, Activated Resorcinol and Natural Betaine. Activated Resorcinol looks like it's partially dissolved, and Natural Betaine has turned into a liquid. Why did this happen, and are they still usable? Should I discard them?
คำตอบ
Based on the staff's response, the changes observed in your Activated Resorcinol and Natural Betaine are likely due to moisture absorption from the air.
- Explanation: Both ingredients absorbed moisture, leading to the changes in their physical state (Activated Resorcinol appearing partially dissolved, Natural Betaine turning into liquid).
- Recommendation: The staff advises discarding these ingredients. While they might retain their effectiveness, the presence of moisture significantly increases the risk of microbial contamination and growth.
- Further Steps: You can contact customer service to inquire about claiming replacement ingredients.
- Prevention: To prevent this in the future, it is crucial to store such ingredients in airtight containers.