Availability of Willow Bark Extract and Natural Bisabolol

Asked by: k.wanthipha On: September 07, 2018 Product Type: Cosmetics

Question

I am a returning customer and noticed that Willow Bark Extract (Natural Salicylic Acid) and Natural Bisabolol (Brazil Chamomile) are no longer displayed on the website.

  • Are these products still available for purchase?
  • If so, how can I order them?

Answer

Product Availability Update: Willow Bark Extract and Chamomile Extract

Regarding your inquiry about the availability of Willow Bark Extract (Natural Salicylic Acid) and Natural Bisabolol (Brazil Chamomile) (which contains German Chamomile Extract), these products are being phased out by the manufacturer with production scheduled to end by the close of 2019. Our company will continue to sell the remaining stock until approximately June 2020.

The reason these items are no longer displayed on the website is to prevent new product formulations from incorporating them, given their limited future availability.

However, as a returning customer who has previously purchased these items, you can still place orders for them by contacting customer service directly at care@myskinrecipes.com. Stock is currently available and is expected to remain so until the June 2020 timeframe.

We recommend contacting customer service to secure your supply if you wish to continue using these ingredients in your formulations before they are fully discontinued.