Behavior of MOIST24 (Glycereth-26) at Low Temperatures

Asked by: babieoilly On: August 03, 2017 Product Type: Cosmetics

Question

I stored pure MOIST24 (Glycereth-26) in the refrigerator (6-8°C), and it became cloudy and solidified. Is this normal, or is the product damaged?

Answer

Based on the information provided, it is normal for pure MOIST24 (Glycereth-26) to thicken or solidify when stored in a refrigerator at 6-8°C. The staff explained that pure MOIST24 starts to become cloudy below 40°C and will thicken or solidify as the temperature decreases further. This is expected behavior and the product will return to its normal state at room temperature or when warmed, without any damage.

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