Easy Hair Styler (8 Hr.) hardened
Question
My product, Easy Hair Styler (8 Hr.), has hardened into a lump in the container. What caused this, and how can I fix it?
Answer
Subject: Easy Hair Styler (8 Hr.) hardened
Hello,
Regarding your Easy Hair Styler (8 Hr.) product becoming a hard lump in the container, this is caused by the evaporation of the solvent, which is Ethyl Alcohol. Ethyl Alcohol is a volatile substance and evaporates easily.
This evaporation property is actually how the product works to hold your hair. When applied to hair, the alcohol evaporates, causing the styling ingredients to harden and fix the hair shape.
Since the solvent has evaporated from the container, the product has hardened. Dissolving it in water is not the recommended method. As advised by the staff, you should add Ethyl Alcohol to the container. This will help dissolve the hardened product and replace the evaporated solvent, restoring its usability.
To prevent this from happening again, please ensure the container is tightly sealed immediately after each use to minimize the evaporation of the Ethyl Alcohol.
Relevant products:
- Easy Hair Styler (8 Hr.) (ID 1074)
- Ethyl Alcohol (ID 706)
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