Fixing Gel Formula Issues: Undissolved Powder and Sticky Texture

Hello,

Regarding your follow-up questions about the gel formula you made, I have reviewed the information and the staff's response. Here is a summary:

Problem 1: The gel has clear lumps and feels like it contains a scrub.
The staff explained that clear lumps from Pro Polymer are normal, but the scrub-like texture is not and is caused by some undissolved ingredient. The staff suspects this is Sym-White, as Sym-White needs to be dissolved in an oil-based ingredient before being added to a water-based formula, and your formula did not include oil.

How to fix the existing formula:

• If the gel is not too thick, you can filter it through filter paper to remove the undissolved powder.
• If the gel is thick and cannot be filtered, the staff recommends adding an oil-based ingredient you have, such as LipidSoft or Flora Solve Clear (based on your purchase history), at 3% into the formula. Then, use a blender to mix until the sediment dissolves into the gel.

Important Note: The staff advised that using a formula with incompletely dissolved ingredients is not suitable and may cause skin irritation because the undissolved powder is highly concentrated when in direct contact with the skin.

Problem 2: The gel feels sticky and doesn't absorb into the skin.
The staff explained that the sticky feeling is normal for water-based gels that do not contain Silicone or Emollient ingredients. This feeling is related to the texture and does not mean the product absorbs slower than usual.

How to improve the texture:

• If you want the gel to feel smoother and less sticky, you can add a smoothing Silicone like Cyclomethicone at 5% into the formula and blend or mix it in.
• If you want the ingredients to penetrate the skin better, you can use penetration enhancers in the formula.

We hope this information helps you fix and improve your formula. If you have any further questions, feel free to ask.