INCI Name Not Recognized in Registration System

Based on the information from the product description for "Pal-GHK, Pal-GQPR (eq Matrixyl 3000)", the correct INCI name is indeed:

Glycerin (and) Water (and) Butylene Glycol (and) Carbomer (and) Polysorbate 20 (and) Palmitoyl Oligopeptide (and) Palmitoyl Tetrapeptide-7

It appears the INCI name you are using is correct according to the product information. The issue you are encountering with the registration program might be due to how the information is being entered, a specific format required by the program, or a potential issue with the program's database itself.

Here are a few things you could try:

• Double-check for typos: Carefully review the INCI name you are entering to ensure there are no spelling errors or extra spaces.
• Check the program's specific format requirements: Some registration systems might require a specific format for listing ingredients or mixtures. Consult the program's user manual or guidelines.
• Enter components individually: If the program allows, try entering the individual components of the mixture separately:
  • Glycerin
  • Water
  • Butylene Glycol
  • Carbomer
  • Polysorbate 20
  • Palmitoyl Oligopeptide
  • Palmitoyl Tetrapeptide-7
    
    However, the correct INCI for the mixture is the combined one.
• Contact the program's support: If the issue persists, the best course of action is to contact the support or help desk for the registration program. They should be able to provide specific guidance on why the INCI name is not being recognized and how to correctly submit it.

It is important to use the correct and complete INCI name as provided for the specific product you are using for accurate registration.