Inquiry about Xanthan Gum Types (Clear vs. Cloudy)
Question
I have some Xanthan Gum and would like to inquire about the different types available and how to identify them.
1. Before both clear and cloudy types were available, which type did the company sell?
2. If I use the cloudy type, will it result in a cloudy gel? Can I request an exchange for the clear type if I received the cloudy one?
3. Is it possible to tell if the powder is the clear or cloudy type before mixing it into a formulation?
Answer
Information Regarding Xanthan Gum Types
Based on your questions and the information provided by the staff and product details:
Which type was sold before both were available?
According to the staff, before the company offered both clear and cloudy types of Xanthan Gum, only the clear type was available for sale.Will the cloudy type result in a cloudy gel? Can the product be exchanged?
- Yes, using the cloudy type of Xanthan Gum will generally result in a cloudy or opaque gel, unlike the clear type which produces a transparent gel. If you need a clear gel, the cloudy type will not be suitable.
- Regarding exchanges, the staff stated that the company cannot exchange products in any case, except if the error was made by the company.
Can the type (clear or cloudy) be identified before mixing?
Based on the staff's request for the LOT/COA number to identify the type, and the product descriptions which mention the powder is "White-light yellow" for the clear type, it suggests that visually distinguishing between the clear and cloudy types purely from the dry powder might not be straightforward or reliable. The most accurate way to confirm the type is by checking the product label, LOT number, or Certificate of Analysis (COA) provided with the product, as advised by the staff.
If you have the LOT/COA number, providing it to the staff is the best way to confirm exactly which type you received.
