Vitamin C Powder Turning Yellow

Asked by: matchbokz On: August 03, 2015 Product Type: Cosmetics

Question

My Vitamin C (L-ascorbic acid) powder has turned slightly yellow. What is the cause of this color change, and is the product still usable?

Answer

Hello,

Regarding the Vitamin C (L-ascorbic acid) powder that has turned slightly yellow:

  • The color change from white to yellow indicates that the Vitamin C has likely degraded due to exposure to moisture, even when stored in a cupboard.
  • This degradation means the product is no longer at its optimal quality and is generally considered unusable for its intended purpose.
  • As per the staff's response, please contact customer service with your Lot number and Order number, referencing CASE#42FS0. The company will process a refund for you.

Thank you.

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