Cosmetics Formulation Development

Because I bought the substance to try both Oil Thick Hard and soft, but not even close. So I would like to know what substances have to be put into the formula to get a gel like jelly, press and bounce, not hard or cracked, or worse to look like jelly. Please disturb me. Do I need to use any specific oil?

Hello, because the team has no product information that members mentioned. The team asked for information. 1. Full name of the product 2. Product characteristics. (What is the use of the gel? The part of water, how much oil) and the texture of the product 3. Ingredient list on the label of such products