Privacy Policy

This Privacy Policy describes how MySkinRecipes ("we", "us", or "our") collects, uses, and shares information when you use the MY Expert service.

  1. Information We Collect:
    • **Questions You Submit:** We collect the questions and any related information you provide when using the service.
    • **Usage Information:** We may collect basic usage data, such as interaction times and general activity patterns, to improve the service. This data is typically anonymized.
    • **Login Information (Optional):** If you log in using your MySkinRecipes account, we associate your questions with your account email address to allow you to view your question history and receive notifications. We use the `recipe_chat_shop_token` stored in your browser's `localStorage` to verify your login status.
    • **Anonymous User ID:** If you use the service without logging in, we may store a unique anonymous identifier in your browser's `localStorage` to track submissions.
  2. How We Use Information:
    • To provide and improve the MY Expert service.
    • To communicate with you (e.g., sending notifications if you are logged in).
    • To analyze usage patterns and enhance the Expert Team's effectiveness.
    • To allow administrators to review questions and answers for quality control and improvement.
  3. Information Sharing: We do not sell your personal information. We may share information in the following limited circumstances:
    • With service providers who assist us in operating the service (e.g., hosting and analytics providers), under confidentiality agreements.
    • If required by law or to protect the rights and safety of MySkinRecipes or others.
    • Approved questions and answers may be made publicly visible on the MY Expert website, but your email address will not be displayed publicly (only the part before the '@' symbol might be shown if you were logged in when asking).
  4. Data Security: We implement reasonable measures to protect the information we collect. However, no system is completely secure.
  5. Your Choices: You can typically clear your browser's `localStorage` to remove the login token and anonymous ID. If logged in, you can manage your account through the main MySkinRecipes website.
  6. Content Ownership and Retention: Posts you submit are automatically filtered to remove personal identifiers (e.g., your name and contact details) before storage. Because anonymized content is incorporated into our system and may be indexed, cached, and used to operate and improve the service, we are not able to delete individual posts after submission. Please do not include personal information in your post content. Submitted content becomes part of our system and may be used and displayed in accordance with this policy.
  7. Changes to This Policy: We may update this policy. Changes will be posted on this page.
  8. Contact Us: If you have questions about this policy, please contact MySkinRecipes.