Airless Pump Packaging Suggestion and Availability Timeline
Question
Considering the benefits of airless pump packaging for thick creams, ingredient preservation, and maximizing product usage, could the company consider offering this packaging option? If so, when might this become available, particularly for custom formulations?
Answer
The user suggested that the company consider offering airless pump packaging, highlighting its benefits for thick creams, ingredient preservation, and full product usage. Other users supported this idea. A staff member responded that the company is planning to allow customers to choose packaging options in the future, but it requires website system improvements and is estimated to take 6-12 months. For custom formulations, the ability to choose packaging is expected in about 3 months.