Broken pH Meter and Customer Service Contact
Asked by: momoko_hii
On: May 10, 2013
Product Type:
Cosmetics
Question
My pH meter's glass head is broken. What should I do? I have already contacted `care@myskinrecipes.com` via email.
Answer
Regarding your pH meter, the glass head is indeed the sensor responsible for accurate measurement. If it is broken, the device will likely not function correctly or provide accurate readings. As mentioned previously, the product has a 1-month warranty.
You have correctly followed the instructions by contacting care@myskinrecipes.com via email regarding this issue. Please wait for a response from the customer service team through that channel.