Cannot edit/delete shipping address
Asked by: namphatt
On: March 01, 2016
Product Type:
Cosmetics
Question
I cannot edit or delete my shipping address on the website. Why is this, and how can I delete duplicate or unwanted addresses?
Answer
Hello,
Regarding your question about editing or deleting shipping address information, please allow me to reiterate the information previously provided by our staff:
The reason you cannot directly edit or delete addresses is that the address information is linked to your past order history. This linkage allows us to reference the shipping details for previous orders.
If you wish to delete duplicate or unwanted address information, please contact our customer service team at care@myskinrecipes.com. Our staff will be able to assist you with deleting the address information directly.
Thank you.
Staff - MySkinRecipes