Ingredient Availability and Import Policy Update
Asked by: phanthawaat
On: October 05, 2012
Product Type:
Cosmetics
Question
Could you please provide an update on the availability of the following ingredients: Homeostatine, Green Tea Extract, Coconut Endosperm, Epidermal Growth Factor (EGF), and Alfalfa Extract?
Additionally, could you clarify the company's import policy, particularly regarding ingredients from the Gluconate family and potential future imports of Growth Factors and skin nutrition ingredients?
Answer
Ingredient Availability and Import Policy
Regarding the availability of the ingredients you asked about and the company's import policy for new ingredients:
- Homeostatine and Green Tea Extract: These ingredients are currently out of stock as the company is awaiting a new production batch from the foreign factory. They are expected to be available around late December. If you need ingredients with similar functions, the staff can recommend alternatives.
- Coconut Endosperm: This ingredient has been tested and is now available for purchase.
- Epidermal Growth Factor (EGF): This ingredient is available.
- Alfalfa Extract: Based on our search, this ingredient is not currently available.
- Gluconate Family (e.g., Zinc Gluconate): The company currently has no plans to import ingredients from the Gluconate family due to some conflicting test reports.
The company continuously evaluates new ingredients, including those related to Growth Factors and skin nutrition, based on testing results and customer interest.
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