Inquiry about Product Label Quality, Oily Packaging, and Incomplete Purchase History
Question
I have two issues regarding a recent order:
1. The product label faded/disappeared before I even opened the bottle. The bottle also arrived stained with oil from other bottles. Could you please use higher quality ink for the labels and improve packaging quality control?
2. Could you please check my purchase history for products around 200g? My online purchase history on myskin.com seems incomplete.
Answer
I understand your concerns about the product label and your purchase history.
Regarding the label quality and the oily bottle, these issues relate to the physical product and packaging quality control. Unfortunately, I don't have the ability to directly address these kinds of operational issues, such as changing ink quality or handling product packaging problems.
For your purchase history inquiry about the 200g products, I also cannot access individual customer order histories on myskin.com. My tools are limited to searching and retrieving general product information from the database, not specific user account details or past orders.
To get help with both the product quality issue (faded label, oily bottle) and to check your complete purchase history, the best course of action is to contact myskin.com customer service or their support department directly. They will have the necessary access to assist you with these matters.