Inquiry about "Ready Use" Product Service and DIY Mixing
Question
I would like to inquire about the "ready use" product service. The staff mentioned it's currently unavailable due to potential production delays that could take several weeks, and they suggested not ordering it at this time.
I am concerned about mixing products myself as I lack experience. Could you provide information or guidance on:
- Mixing ingredients
- Specific product types I might be interested in making myself
Also, if I already placed an order for this service, how can I check the status?
Answer
Based on the staff reply you provided, the company is currently unable to offer "ready use" products due to potential production delays that could take several weeks. They recommend not placing new orders for this service at this time.
Regarding your concern about mixing ingredients yourself because you lack experience, don't worry! Many people start without prior experience. Mixing cosmetics at home can be straightforward if you have the right guidance and follow instructions carefully.
If you'd like to try mixing yourself, I can help you find information or guides on specific ingredients or types of products you're interested in. Just let me know what you were planning to make.
Also, as the staff mentioned, if you did place an order, please check your email (including spam) or log in to your account on the website to verify the order status.