Issue with Slim-Burn™ Packaging and Odor
Asked by: last_psychedelic
On: June 23, 2015
Product Type:
Food
Question
I am experiencing issues with the product Slim-Burn™. It has a strong odor, and the plastic packaging seems to be melted or softened.
Answer
Based on the staff's reply, it appears the issue you encountered with Slimburn, including the strong smell and melted/softened plastic packaging, is due to the product being packaged in a material that is not suitable for Slim-Burn™.
The staff has confirmed this is a packaging error and has apologized for the inconvenience.
They have offered to send you a replacement product. Please contact customer care at care@myskinrecipes.com to arrange for the replacement.