Moisture in B5 Powder and Ingredient Appearance

Regarding the small water droplets observed inside the bottle of powdered Vitamin B5 (Calcium Pantothenate), this is likely due to the hygroscopic nature of the ingredient. Calcium Pantothenate, like many powdered ingredients, has a tendency to absorb moisture from the surrounding air. Even with careful handling and a dry spoon, a small amount of moisture from the air can enter the container when it is opened and closed, leading to condensation on the cooler inner surface of the bottle.

This does count as moisture exposure. While moving the powder to a new container was a good step, the quality of the powder may still be affected by the absorbed moisture. You should observe the powder for any signs of degradation such as changes in color, texture (clumping), or smell. If there are no obvious signs of spoilage, it might still be usable, but its efficacy or shelf life could be reduced.

Regarding your concern about the labeling of Trehalose and Betaine, Trehalose is typically a white powder. Betaine is available in different forms, including both crystal and powder. We offer both Natural Betaine (Crystal) which is a white crystal clear powder, and Natural Betaine (Powder) which is a white fine powder. It is possible that you received the powder form of Betaine this time, which would explain the difference in appearance compared to your previous purchases of the crystal form. However, we will forward your feedback to the team to double-check the labeling and stock to ensure accuracy.