Order Status and Adding Vitamin C Inquiry

Asked by: mamipokoplants On: March 20, 2020 Product Type: Cosmetics

Question

I placed an order (number 071594) around March 10th, but as of March 20th, I have not received the product or an email confirmation. Could you please check the status of this order? I also want to order Vitamin C and would like to know if it can be added to this existing order. Please reply if there are any issues.

Answer

Order Status and Adding Vitamin C

Regarding your order (number 071594), as an AI, I do not have access to specific order details or the ability to track shipments or modify orders. You will need to contact customer service directly with your order number to inquire about its status and whether you can add the Vitamin C to it.

Based on the product information you provided, the Vitamin C you are interested in appears to be Vitamin C (L-ascorbic acid) (Fine).

Here is some information about this product:

Vitamin C (L-ascorbic acid) (Fine)

This is a high-purity L-ascorbic acid powder with a fine particle size (200-300 microns). It is known for its effectiveness in:

  • Making the skin look brighter (whitening)
  • Helping soften wrinkles (anti-oxidant)
  • Stimulating collagen creation

Important Considerations:

  • L-ascorbic acid is not stable when dissolved directly in water and can oxidize.
  • It is recommended to include Disodium EDTA in the formula when mixing L-Ascorbic Acid in water to help protect it from metal ions that can cause degradation.
  • This form of Vitamin C is highly effective but has low stability and requires complicated mixing steps.

Usage:

  • Suitable for wrinkle reduction or whitening products like gels, serums, lotions, or creams.
  • Mixing Method: Add in the final step when the cosmetic product's temperature is below 30°C. The pH should be between 2.0-4.0 (FDA requires pH at least 3.5 for skin cosmetics).
  • Usage Rate: 3-15% (3% for general wrinkle reduction, 15% for skin whitening).
  • Solubility: Dissolves in water. Short-term heat (50-70°C for 1-3 minutes) can help dissolution.
  • Storage: For long-term storage, keep in the refrigerator at 6-8°C. Avoid sunlight or heat and seal the lid tightly.

Remember, to add this or any other product to your existing order or to check its status, please contact customer service directly.

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