Ordering, Payment, and Shipping between MySkinRecipes and Bescents
Asked by: maigonix
On: March 07, 2017
Product Type:
Cosmetics
Question
I have questions regarding ordering from both MySkinRecipes and Bescents:
1. Do I need to use separate accounts for ordering from My Skin Recipes and Bescents?
2. Do I need to transfer money to different bank accounts?
3. If I order from My Skin Recipes and the total exceeds the free shipping threshold, but my order from Bescents does not, do I still have to pay for shipping for the Bescents order?
Answer
Here are the answers based on the staff's reply:
- Separate accounts: Yes, you need to use separate accounts for ordering from Bescents and My Skin Recipes because the products are sold by different departments.
- Separate bank accounts: No, it's the same company bank account for payment.
- Shipping fees: Orders from Bescents and My Skin Recipes are prepared and shipped separately. You cannot combine them for shipping. If your Bescents order does not meet their free shipping threshold (which is 500 Baht for Bescents, lower than My Skin Recipes), you will need to pay for shipping for the Bescents order, even if your My Skin Recipes order qualifies for free shipping.
- Combine orders: No, you cannot combine orders from both websites for shipping at this time because the products are sold, prepared, and shipped separately from different stock locations. This might change in the future if the stock is consolidated.