Pep®-Coll Product Delay and Matrixyl 3000 Alternative
Asked by: cram-croo
On: May 20, 2014
Product Type:
Cosmetics
Question
I would like to inquire about the current availability status of the Pep®-Coll product. I understand there might be delays. Could you please provide an update on when it is expected to be back in stock? Also, if it is delayed, could you suggest alternative ingredients with similar properties that I can use in the meantime?
Answer
Based on the conversation, it appears that the Pep®-Coll product is still experiencing import delays and a specific arrival date is not yet confirmed. The staff mentioned that the delay is due to slow processes at the origin. They suggested using Matrixyl 3000 as an alternative in the meantime. We understand this delay is frustrating and apologize for the inconvenience.