Processing and Shipping Time for Ready-use Products

Regarding your inquiry about shipping time for Ready-use products:

Based on the information provided by the staff:

• Cosmetic Ingredients: Ship within 2 working days.
• Ready-use Products: Processing time is typically 5-10 working days, depending on the lab queue.

For your specific order (#001629) of Ready-use products (Pure Aloe Vera Gel and Hyaluron Gel with Phenoxyethanol), the staff clarified:

• Your order was placed on December 15th.
• It was shipped on the morning of December 20th via EMS.
• The production time was 3 working days, which is faster than the standard 5-10 days for Ready-use items.

Therefore, the longer processing time for Ready-use products is due to the preparation required in the lab, as explained by the staff. Your order was processed and shipped within a timeframe quicker than the standard estimate for this product type.