Serum Formulation Issue: Precipitation with Sugarcane Extract

Hello,

Regarding your questions about mixing the serum formula with Sugarcane Extract (Policosanol):

1. Why did the precipitate form?
   The white precipitate formed because your formula lacks a cream maker or emulsifier. Ingredients like Sugarcane Extract (ID 1274) and Butylene Glycol (ID 320) are not miscible with water on their own. Without an emulsifier to bind the oil/glycol phase with the water phase, they separate, causing the precipitate when water is added.

2. Which thickener is suitable and how to use it?
   The issue you encountered requires an emulsifier (cream maker) to properly combine the oil/glycol and water phases, not just a thickener. The staff recommended adding a cream maker such as Butter Cream Maker (ID 1041), Milk Lotion Maker (ID 1040), or Soft Cream Maker (ID 707) at approximately 3% of the total formula. These cream makers should typically be dissolved with the oil/glycol phase ingredients (like Sugarcane Extract, Butylene Glycol, Squalane, 1,2-Hexanediol, Pro Polymer) and heated together before gradually adding the heated water phase while stirring or blending. Xanthan Gum (ID 216) and Satin Cream Maker (ID 247) are not the recommended solutions for achieving a stable emulsion in this case.

3. Can the precipitated mixture be fixed?
   Yes, according to the staff's advice, you can attempt to fix the precipitated mixture. Add the recommended cream maker (Butter Cream Maker, Milk Lotion Maker, or Soft Cream Maker) to your current mixture, heat the entire mixture to 70°C, and then blend it thoroughly until a stable cream or lotion forms.

To prevent this issue in future batches, ensure you include a suitable cream maker/emulsifier in your formula and follow the correct mixing procedure for creating an emulsion.

Relevant product IDs: 1274, 320, 1041, 1040, 707.