Texture issue with Tester product and how to improve it with Silicone Gel

ถามโดย: peeya_pgi เมื่อ: June 15, 2017 ประเภทผลิตภัณฑ์: เครื่องสำอาง

คำถาม

Regarding the "Tester" service:

  1. What is the "Tester" service?
  2. Can I order ingredients in quantities less than the minimum listed or custom amounts?
  3. How should I mix the formula using the 24% of other ingredients with the remaining base (which I now understand is Aloe Vera Gel base, Product ID 188)?
  4. Why is the texture of the Tester cream sticky or rough?
  5. How can I improve the texture to be smoother? The staff suggested adding Silicone Gel (Ultra Clear) (Product ID 201) at 5% - is this the recommended method?

คำตอบ

Hello, based on your questions and the staff's replies, here is a summary of the information:

  • Test Service: The "Test" service you inquired about refers to purchasing ingredients in smaller, tester sizes (from the "Tester" category) for you to experiment with and create your own formulations. The website does not offer a service to mix the ingredients for you.
  • Ingredient Quantity: Ingredients are sold in the sizes listed on the website or in kilograms only. It is not possible to order quantities less than the minimum specified or custom amounts based on your exact needs.
  • Mixing the Specific Formula:
    • The remaining percentage of the formula, after adding the 24% of other ingredients, is the Aloe Vera Gel base (Product ID 188).
    • This formula can be mixed easily by hand. Gradually add the other ingredients into the Aloe Vera Gel base and stir or blend until combined. (The staff did not specify the exact order of addition, but recommended adding to the gel base).
  • Sticky/Rough Texture Issue: The sticky or rough texture you experienced with the Tester cream is because Tester formulas do not include Emollient ingredients. Emollients are substances that improve the texture, making it feel soft and smooth and less sticky. Tester products are intended for testing the efficacy of the main ingredients, not as finished cosmetic products with optimized textures.
    • If you wish to improve the texture to be smoother, the staff suggested adding Silicone Gel (Ultra Clear) (Product ID 201) at a concentration of 5% to the formula and mixing it in.

I hope this summary is helpful!

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