Browse Questions and Answers

I would like to create a serum using Active Resveratrol as the main ingredient. I plan to also mix in Vitamin B5 and Hyaluronic Acid. Is it possible to mix these ingredients to...

I want to adjust the pH of Natural-C Glycol™ from 2.5 to 3.5 using TEA. What percentage of TEA should I use?

I would like to formulate a silicone-based primer similar to Smashbox Photo Finish Primer. The desired properties are good makeup adhesion, a smooth texture, and a non-sticky...

I would like to visit the company to see products (machines). Can I visit on August 12, 2015?

I am looking to formulate a skincare product (lotion or serum) and have two main questions: 1. Can I add herbal extracts like Tomato, Aloe Vera, and Gotu Kola? If so, what are...

How can I increase the cleansing power of my facial foam formula which uses AminoWash and BabyFoam as the main cleansing agents? I am aware that increasing AminoWash is costly....

I have developed an acne serum formulation and would like a review, specifically regarding the inclusion of Allantoin (0.5%) and Panthenol (3%). The formulation is as follows:...

I made a serum with ingredients including Repair Activator, Copper Peptide, Pep®-Coll, Argireline, Adenosine, Azelaic Acid, Allantoin (water phase) and MSH White,...

I am trying to use Silica in an oil-based or silicone-based formulation. I previously used MatteSilica™ but it did not seem suitable. What types of Silica are appropriate for...

I have questions about using Polysorbates and other ingredients in a toner formulation: 1. What is the difference between Polysorbate 20 and Polysorbate 80? 2. The usage...

I mixed Vitamin C (presumably powder with liquid), and it turned a dark brown color. Can I still use this mixture on my skin, or has its effectiveness decreased significantly...

In a Cleansing Oil formulation using Oilsify 15, it is recommended to use Butylene Glycol. Since glycols and oils are generally not soluble but can be miscible, can Butylene...

I made a gel formulation using Pro Polymer as a thickener. After adding Eye Preserved, the gel turned liquid, became cloudy, and formed precipitates. Why did this happen, and...

I would like to inquire about the following: 1. What is the particle size of the **Zinc Oxide (Micronized)** product, and is it considered non-nano? 2. Could you provide...

Please critique my skin whitening cream formulation so I can adapt it further: * Water (EDTA) = 84% * LipidSoft™ = 5% * N-Acetyl-D glucosamine (GlucoBright™) = 5% * Vitamin B3,...

What is the purpose of using Carbomer in small amounts in water-based formulations, considering its primary use is as a gelling agent?

Can Copper Peptide (GHK-Cu) be mixed with EDTA (Disodium EDTA)? What happens when they are mixed, and why? Can other peptides like Syn-Coll (Palmitoyl Tripeptide-5), Argireline...

What is the best way to store natural oils like Jojoba Oil and Argan Oil for maximum longevity? Will they solidify in the refrigerator, and does this affect their quality? How...

I have two questions regarding your products: 1. For Salicylic Acid EZ™, is it necessary to adjust the pH to an acidic range of 3-4? 2. Why is LHA (Capryloyl Salicylic Acid) no...

How often should a sensitive scale be calibrated, and does the company calibrate it before shipping?